Restoration Protocol Consulting

Water mitigation and fire & smoke restoration scope and protocol consulting — grounded in ANSI/IICRC S500, S700, and S590. IICRC WRT, ASD, and Fire & Smoke Damage Restoration certified.

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01What This Service Is

Restoration disputes usually come down to one question: did the work follow the standard? Was the drying plan right for the class and category of water? Was demolition supported or excessive? Does the fire scope address smoke and soot migration — including the HVAC system — or just the char?

On the water side, consulting covers drying plans, mitigation scope, equipment justification, and protocol review against ANSI/IICRC S500 — backed by IICRC Water Damage Restoration (WRT) and Applied Structural Drying (ASD) certifications.

On the fire side, it covers fire, smoke, and soot restoration scope and protocols per ANSI/IICRC S700, including post-fire HVAC assessment guidance per S590. Few consultants hold both lanes under one roof — which is exactly why the two are offered as one discipline: reviewing an existing protocol, or building the right one.

02Who Hires This

Attorneys Carriers & TPAs Policyholders / Owners Contractors / Restoration Public Adjusters (referrals)

03What You Receive

Protocol Review Memo

The mitigation or restoration protocol tested clause-by-clause against S500/S700/S590 — what the standard supports, what it doesn't, and what's missing.

Scope & Methodology Recommendations

The supported path forward: drying strategy, demolition boundaries, cleaning and restoration methods, and HVAC handling — matched to the documented conditions.

Standards-Cited Findings

Every conclusion tied to the specific standard section, equipment log, moisture record, or photo that supports it — ready for claim files, appraisal, or litigation.

04What To Send Us

Mitigation and drying logs — equipment counts, placement, daily readings
Moisture maps and psychrometric records, where they exist
Hygienist or environmental reports, if any were performed
Photos and videos from before, during, and after mitigation
Estimates and invoices for the mitigation and restoration work
Deadlines and the intended use (claim, appraisal, litigation)

05Neutrality & Scope

Independent by design.

RiskAxis Solutions is not a public adjusting firm and does not sell insurance. Appraisal and umpire assignments address amount of loss under the applicable policy process. RiskAxis does not provide legal advice, interpret insurance coverage, or render coverage opinions. Coverage and legal questions belong with qualified coverage counsel, the insurer, or the appropriate licensed insurance professional.

Restoration consulting addresses mitigation and restoration scope, methodology, and protocols — it is not claim negotiation, claim handling, or public adjusting on the client's behalf.

15+Years in Property Claims

5,500+First-Party Claims Handled

$500M+In Restoration Estimates Presented

70+Carriers Worked With

06Related Services

[('/services/building-consulting/', 'Building Consulting', 'When the question extends to the structure itself.', 'VIEW SERVICE →'), ('/services/estimate-review/', 'Estimate Review & Consulting', 'Testing the restoration estimate line by line.', 'VIEW SERVICE →'), ('/appraisal-process/', 'The Appraisal Process', "Where protocol disputes land when the numbers can't agree.", 'READ THE GUIDE →')]

Does the protocol match the standard?

Send the drying logs, the photos, and the scope — the answer comes back cited to the standard, line by line.

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